Privacy Policy

Last updated: 24 March 2026 · Effective: 24 March 2026

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This Privacy Policy explains how Trinity Solutions Group Ltd ("Trinity Solutions", "we", "us", "our") collects, uses, and protects your personal data when you visit our website at trinitysolutions.uk or contact us via our enquiry form.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller for this website is:

TRINITY SOLUTIONS GROUP LTD
128 City Road, London, United Kingdom, EC1V 2NX
Company Number: 17085866
Email: hello@trinitysolutions.uk

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us. When you submit our contact form, we may collect:

  • Your full name
  • Your company or organisation name
  • Your work email address
  • Your area of interest (optional)
  • The content of your message

We do not use cookies, analytics trackers, or third-party scripts on this website. We do not collect any data automatically beyond what your web browser sends as standard HTTP request metadata (such as your IP address and browser type) when accessing our servers.

3. How We Use Your Personal Data

We use the personal data you provide solely to:

  • Respond to your enquiry about Trinity Solutions or the Azathara platform
  • Contact you with information relevant to your request
  • Fulfil any pre-contractual or contractual obligations

We will not use your data for marketing purposes without your explicit consent, and we will never sell your personal data to third parties.

4. Lawful Basis for Processing

We process your personal data on the following lawful bases under UK GDPR Article 6:

  • Legitimate interests (Article 6(1)(f)): Responding to business enquiries is a legitimate interest of ours that does not override your rights.
  • Pre-contractual measures (Article 6(1)(b)): Where your enquiry relates to entering into a contract with us.

5. Data Retention

We retain your enquiry data for no longer than 24 months from the date of your initial contact, unless a longer retention period is required by law or necessary to fulfil an ongoing business relationship. After this period, your data is securely deleted.

6. Who We Share Your Data With

We do not share your personal data with third parties except:

  • Service providers who assist us in operating our business (such as email hosting), who are bound by appropriate data processing agreements
  • Legal obligations — where required by law, court order, or regulatory authority

7. International Transfers

We aim to process all personal data within the UK or the European Economic Area. Where any data is transferred outside these areas, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — to obtain a copy of your personal data
  • Right to rectification — to correct inaccurate or incomplete data
  • Right to erasure — to request deletion of your data ("right to be forgotten")
  • Right to restrict processing — to limit how we use your data
  • Right to data portability — to receive your data in a structured, machine-readable format
  • Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us using the email address in Section 1. We will respond within one calendar month of receiving your request.

9. Right to Complain

If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS with comprehensive HTTP security headers in place.

11. Cookies

This website does not use cookies or any form of persistent tracking. No cookie consent banner is displayed because no cookies are set.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

TRINITY SOLUTIONS GROUP LTD
128 City Road, London, EC1V 2NX
Email: hello@trinitysolutions.uk